Frequently Asked Questions

Find our answers below to frequently asked questions about self storage and how it works

Don’t worry if you’re not sure which storage unit size you need – we are here to help!

  • Our Unit Size Calculator page can give you an idea of how the sizes differ and how much you can expect to fit in each unit.
  • Alternatively, our storage advisors are here to help. Explain to them what you’re planning to store and they’ll be able to give you the best idea of the size you’ll need.
  • All of our storage units are 8ft high so if you can stack your things or turn furniture on its side, you may need less space than you think.
  • Our Space Guide page can give you an idea of how the sizes differ and how much you can expect to fit in each unit.
  • Alternatively, our storage advisors are here to help. Explain to them what you’re planning to store and they’ll be able to give you the best idea of the size you’ll need.
  • If you’re unsure and would like us to help, then get in touch and one of our storage advisors will be happy to help.
  • Prices start from as little as £8.40 a week. Call our expert sales team to see how little your solution will cost you.
  • You pay for the amount of space you need, so the smaller the unit the less you pay.
  • If you’re unsure and would like us to help, then get in touch and one of our storage advisors will be happy to help.
  • The price we quote is for the rental of the storage unit, and unlimited access to it 24hrs per day (Notice is required outside contracted hours for security reasons).
  • You’ll also need to have a padlock to secure your storage unit we sell these in our shop.
  • Responsibility for insuring your contents is with you
  • Reserving a storage unit guarantees that the space you need will be available when you’re ready to store. So it’s perfect if you want to arrange your storage solution in advance.
  • Security is our top priority at All boxed. Our state of the art security has been designed by industry experts and are all above the expected levels set by the UK Self Storage Association.
  • CCTV cameras watch entrances and exits across our premises 24/7. These are monitored by our store staff during office hours and monitored by surveillance partner outside of office hours.
  • We also have PIN access doors so only our customers can ever enter the building. The PIN system also means that we have a record of everyone who enters and exits the building.
  • Smoke and fire detection equipment is also fitted throughout each of our buildings.
  • For additional peace of mind, we can also offer individually alarmed units, which are activated when you leave the building.
  • Our minimum stay is one week.
  • There’s no limit on how long you can store for. If you’re planning to store for a long amount of time, get in touch and we’ll make sure you’re quoted the best price and solution for your stay!
  • You’ll need to give us 7 days notice before you wish to vacate your unit.
  • We offer a van & man service who will collect your goods and safely transport them to your storage unit, simply call our Customer Service Team who will be delighted to help and provide a competitive quotation.
  • We strongly recommend insuring your contents. There is no obligation to do so.

You can pay with the following methods:

For the monthly rent

  • Direct debit

For first Payment

  • Visa™
  • MasterCard™
  • Maestro™
  • Switch™
  • Delta™
  • Cheque (Must be cleared before rent begins)
  • ID, e.g. passport or driving licence.
  • Proof of address, e.g. bank statement or utility bill.
  • Please bring your bank details to set up your direct debit

You will need to pay a security deposit equivalent to Two weeks rent as well as your first four weeks rent in advance.

  • Food or perishable goods, unless securely packed or protected.
  • Birds, fish, animals or any other living creatures.
  • Combustible or flammable materials or liquids such as: gas, paint, petrol, oil or cleaning solvents.
  • Firearms, explosives, weapons or ammunition.
  • Chemicals, radioactive materials or biological agents.
  • Toxic waste, asbestos or other materials of a potentially dangerous nature.
  • Any item which emits any fumes, smell or odour.
  • Any illegal substances, illegal items or goods illegally obtained, including counterfeit goods, illicit (smuggled/counterfeit) tobacco, illicit alcohol, unlicensed medicines, unsafe goods (including toys, electrical items, cosmetics, fireworks).
  • Compressed gases.
Shopping Cart